Senior Data Analyst
The Chopras Global HoldingsMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and maintain CRM systems ensuring data accuracy, integrity, and compliance.
Prepare and publish regular MIS reports and dashboards tracking business and operational KPIs, providing actionable insights.
Drive process improvement and automation initiatives, develop and document SOPs, and support cross-functional teams to enhance operational efficiency.
Minimum Requirements
Bachelor's degree in Business Administration, Operations, Analytics, Management, or related field.
4-8 years of experience in Operations, MIS, Business Analytics, CRM Administration, or Process Management.
Proficiency in Microsoft Excel and experience with CRM platforms like Zoho, HubSpot, Salesforce, or similar.
Work Experience Required: 4-8 years
Ideal Candidate Profile
Experienced in handling CRM data management with a strong focus on data accuracy and compliance.
Process-driven professional with proven ability to implement continuous improvement and automation in operations.
Skilled in cross-functional collaboration and delivering insights that support leadership decision-making.