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Job Description
Structured overview of role & requirementsAbout This Role
Own sales and revenue targets across all products for Vodafone Idea Mini Stores (VIMS) within a designated zone.
Manage end-to-end franchise store operations including stock availability, partner selection, and store rollout to meet expansion goals.
Coach and monitor franchise partners to improve efficiency, process adherence, and resolve operational issues promptly.
Minimum Requirements
Minimum 8 years experience in Customer Handling or Retention Management.
Prior telecom industry experience mandatory.
Graduate degree in any field required.
Strong data analytical skills and proficiency in Excel and presentation tools mandatory.
Ideal Candidate Profile
Experienced in managing retail franchise operations with a track record in meeting sales and revenue targets.
Analytical and process-oriented with capability to identify gaps and drive improvements.
Skilled communicator able to engage effectively with channel partners and internal stakeholders.