Manager - Retail Franchisee Operations
VodafoneZiggo (company site, opens in a new tab)8+ yrsDelhi NCROn-siteDirect career pageEst. 10–18 LPA
Posted on 26 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own sales and revenue targets across all products for Vodafone Idea Mini Stores (VIMS) within a designated zone.
- Manage end-to-end franchise store operations including stock availability, partner selection, and store rollout to meet expansion goals.
- Coach and monitor franchise partners to improve efficiency, process adherence, and resolve operational issues promptly.
Minimum Requirements
- Minimum 8 years experience in Customer Handling or Retention Management.
- Prior telecom industry experience mandatory.
- Graduate degree in any field required.
- Strong data analytical skills and proficiency in Excel and presentation tools mandatory.
Ideal Candidate Profile
- Experienced in managing retail franchise operations with a track record in meeting sales and revenue targets.
- Analytical and process-oriented with capability to identify gaps and drive improvements.
- Skilled communicator able to engage effectively with channel partners and internal stakeholders.