Technical Lead - End User Computing
Tata Electronics Private Limited (company site, opens in a new tab)8+ yrsKarnatakaOn-siteDirect career pageEst. 16–28 LPA
Posted on 26 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage end user computing support operations across the semiconductor manufacturing plant, ensuring service excellence and SLA adherence.
- Administer and secure endpoint devices including Windows, macOS, and mobile environments using tools like Microsoft Intune, SCCM/MECM, Autopilot.
- Drive workplace technology initiatives such as hardware refresh programs, incident management, stakeholder coordination, and vendor management.
Minimum Requirements
- 8-12+ years in IT Support/EUC with 2-5 years in a lead role in manufacturing-based end-user environments.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proficiency in Windows 10/11 administration, Microsoft Intune, Autopilot, MECM/SCCM, Azure AD/Entra ID, Active Directory, Mobile Device Management, and endpoint security tools.
- Experience with ITSM platforms (e.g., ServiceNow) and remote support tools.
Ideal Candidate Profile
- Experienced IT leader with a background in manufacturing plant environments handling end-user computing support.
- Strong technical skills in Microsoft Endpoint Management, security compliance, and workplace technology transformation.
- Ability to coordinate with multiple internal and external stakeholders including vendors, security teams, and business units to drive operational excellence.