Learning and Development Manager
Marriott International (company site, opens in a new tab)2+ yrsUttarakhandOn-siteDirect career pageEst. 4–8 LPA
Posted on 26 Sept
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Job description
Structured overview of role & requirements
About This Role
- Identify and address employee and organizational development needs in collaboration with property leadership.
- Design, develop, and deliver training programs covering product knowledge, company philosophy, customer service, and leadership skills.
- Measure effectiveness of training programs to ensure return on investment and align training activities with organizational mission and key business indicators.
Minimum Requirements
- 2-year degree in HR, Hotel and Restaurant Management, Hospitality, Business Administration, or related; with 2 years experience and certified trainer; OR 4-year bachelor’s degree with certified trainer and no work experience required.
- Certified trainer designation mandatory.
- Experience in delivering and evaluating employee training programs.
- Work Experience Required: Minimum 2 years if holding 2-year degree; no experience required if holding 4-year degree.
Ideal Candidate Profile
- Experience working within hospitality or related domains, ideally with a focus on guest satisfaction and service excellence.
- Proven ability to align training programs with organizational values and business goals.
- Operationally skilled in measuring training impact and managing training budgets within a hospitality environment.