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Job Description
Structured overview of role & requirementsAbout This Role
Own quality engineering for CRM systems including Salesforce, SAP, and web technologies within the Customer platform team.
Develop, implement, and maintain both manual and automated test cases and scripts aligned with business and functional requirements.
Lead defect analysis by identifying root causes, manage QA metrics, and collaborate to resolve technology and deployment issues.
Minimum Requirements
Bachelor's degree in Computer Science, IT, or related field.
5+ years experience in software development and/or quality engineering.
3+ years specifically in quality engineering for cloud-based CRM solutions, Salesforce preferred.
Experience with QA methodologies, automated test frameworks (CRT preferred), API testing (REST/SOAP), and agile environments.
Ideal Candidate Profile
Experienced quality engineering lead with deep knowledge of cloud CRM platforms, especially Salesforce.
Proven ability to drive automation strategy while balancing manual and automated test approaches.
Analytical problem-solver skilled in defect root cause analysis and cross-functional collaboration to overcome technology barriers.