Delivery Lead Senior Manager - Voice
Accenture (company site, opens in a new tab)16–25 yrsGurugramOn-siteDirect career pageEst. 35–60 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end oversight of Order to Cash processes including customer inquiry, sales order to delivery and invoicing, ensuring financial outcomes are met through data collection, analysis, and transaction reconciliation.
- Lead medium to large teams focusing on collections operations such as managing aged debt, disputes, refund processes, and compliance to internal controls and regulations.
- Identify complex problems, propose innovative process improvements, manage multiple stakeholders including senior management, and ensure alignment with strategic goals and risk mitigation.
Minimum Requirements
- Work Experience Required: 16 to 25 years in Finance Operations or related domain.
- Mandatory skill in Order to Cash and Accounts Receivable Ledger Maintenance.
- Any Graduation degree required.
- May require working in rotational shifts.
Ideal Candidate Profile
- Experienced in managing multi-stakeholder relationships and multiple client interactions, including senior management engagement.
- Demonstrates strong analytical and problem-solving skills with the ability to create solutions for complex financial operational issues.
- Possesses a transformation mindset focused on automation, process optimization, and cost reduction in finance operations.