Business Strategy & Operations -Associate 2
PwC (company site, opens in a new tab)2–5 yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Collaborate with senior client stakeholders to co-design and deliver tailored interventions addressing complex business challenges within management consulting.
- Facilitate experiential and collaborative work to accelerate stakeholder alignment, decision-making, and drive sustainable business change.
- Apply human-centered systems thinking and collaborative methodologies to solve complex problems and support business leaders, while managing risk and regulatory complexities.
Minimum Requirements
- MBA/PGDM from a premier B-School with specialization in Sales, Marketing, Strategy, or Analytics.
- 2-5 years of relevant work experience.
- Proficiency in oral and written English.
- Up to 40% travel requirement.
Ideal Candidate Profile
- Experienced in contact center strategy including CCaaS/Cloud Contact Center, target operating models, and vendor/platform assessment.
- Skilled in AI-led transformations, with expertise in GenAI, Agentic AI, conversational AI, and associated technologies and platform assessments.
- Strong consulting and client advisory skills including structured problem solving, workshop facilitation, stakeholder management, and leading workstreams for measurable business outcomes.