Director – Commercial Operations
MSD (Merck & Co., Inc.) (company site, opens in a new tab)12+ yrsMumbaiOn-siteDirect career pageEst. 35–60 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead the Commercial Operations organization in India, providing strategic direction, operational leadership, and governance across units like Sales Force Effectiveness, New Product Planning, Financial Patients Program, and Commercial Administration.
- Develop and execute multi-year commercial strategies aligned with business growth, oversee launch excellence and patient access programs, and ensure compliance with company policies and healthcare regulations.
- Collaborate across internal and external stakeholders to drive operational rigor, data-driven decision-making, and build future-ready capabilities for sustainable business growth.
Minimum Requirements
- Bachelor's degree required; MBA or equivalent advanced degree preferred.
- Minimum 12 years progressive experience in pharmaceutical, healthcare, biotechnology, or life sciences, with leadership experience in Commercial Operations or related functions.
- Strong knowledge of pharmaceutical commercial models, compliance, governance, and risk management within the pharmaceutical industry.
- No travel required; Hybrid work arrangement; Visa sponsorship not provided; Regular employee status.
Ideal Candidate Profile
- Proven track record in leading large, multi-functional commercial teams within pharmaceutical or healthcare sectors driving operational and commercial excellence.
- Experienced in managing complex stakeholder environments and aligning cross-functional teams without formal authority.
- Demonstrated ability to translate market insights into actionable commercial strategies, focusing on launch readiness, sales effectiveness, and patient-centric access solutions.