Lead Infrastructure Engineer- Network
JPMorgan Chase & Co. (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 20–40 LPA
Posted on 25 Sept
Reach people at JPMorgan Chase & Co.
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at JPMorgan Chase & Co. you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own incident, problem, and change management for network infrastructure, including leadership of P1 technical bridges and managing communications until resolution.
- Act as primary customer interface for day-to-day network issues, service inquiries, vendor/client and risk relationships, ensuring service delivery and lifecycle management.
- Use advanced network expertise and AI-assisted tools to troubleshoot complex, mission-critical network issues and drive operational and process improvements.
Minimum Requirements
- 5+ years of applied experience in network operations and infrastructure support with formal training or certification on infrastructure disciplines.
- Experience leading P1 technical incident bridges and managing communication during high-severity events in a 24x7 global environment.
- Proficiency in multiple infrastructure technology domains (2-3) with deep knowledge of network infrastructure components and use of troubleshooting tools like Wireshark, Cpacket, or similar.
- Strong knowledge of risk and controls with compliance to company-wide standards; experience using enterprise-authorized AI tools while maintaining validation and security standards.
Ideal Candidate Profile
- Experienced infrastructure engineer with demonstrated leadership in high-pressure, mission-critical 24x7 environments and multi-vendor relationship management.
- Technical expert comfortable acting as escalation point and SME across multiple networking technologies including routing, switching, datacenter fabrics, and network security.
- Skilled in applying AI-assisted diagnostics and automation (Python/Ansible preferred), with strong validation and audit mindset for infrastructure changes and operational improvements.