Front End Developer-Associate-Bangalore
PwC (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Develop, test, and maintain responsive web applications and real-time UI features for CCaaS platforms including agent desktops and dashboards.
- Integrate frontend applications with REST/GraphQL APIs and backend telephony/CTI services, ensuring low-latency, high-concurrency performance.
- Collaborate in Agile teams with architects, conversation designers, and product owners to deliver production-grade AI-enhanced contact center solutions.
Minimum Requirements
- Bachelor's degree in Accounting, Computer/Information Science, Finance, Information CyberSecurity, IT, or MIS.
- Minimum 2 years of professional experience in frontend development or related roles.
- Proficiency in English (oral and written).
- Not explicitly mentioned in the JD: strict location or onsite requirements beyond Bangalore role location; notice period not stated.
Ideal Candidate Profile
- Strong experience with modern frontend frameworks (React.js preferred) including performance optimization and state management.
- Background integrating conversational AI and CCaaS technologies such as Google Dialogflow CX, Amazon Connect, or NICE CXone.
- Familiarity with real-time communication protocols (WebRTC, WebSockets), CI/CD practices, and Agile/Scrum development environment.