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Job Description
Structured overview of role & requirementsAbout This Role
Handle guest interactions including resolving calls, requests, and complaints by coordinating with relevant departments.
Maximize sales through up-selling and managing Marriott Rewards points redemption and reservation processing.
Support Sales & Marketing through administrative tasks and assist in training and motivating employees.
Minimum Requirements
At least 2 years of related work experience.
High school diploma or G.E.D. equivalent.
No supervisory experience required.
Work location: Maradu, Kochi, Kerala; Full-time, on-site position.
Ideal Candidate Profile
Experienced in customer-facing sales roles within hospitality or related service sectors.
Comfortable managing multiple administrative and interpersonal tasks simultaneously.
Able to promote brand awareness and uphold company standards consistently.