Director – Commercial Operations
MSD (Merck & Co., Inc.) (company site, opens in a new tab)12+ yrsMumbaiHybridDirect career pageEst. 35–60 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead strategic direction and governance of Commercial Operations across multiple functions including Sales Force Effectiveness, Business Practices, New Product Planning, Financial Patients Program, and Operations in India.
- Drive operational excellence and commercial execution to support business growth, including launch readiness and patient access programs.
- Act as enterprise integrator coordinating cross-functional teams (Legal, Finance, HR, Supply Chain, Global/Regional) to ensure alignment and delivery against commercial objectives.
Minimum Requirements
- Bachelor's degree required; MBA or equivalent preferred.
- Minimum 12 years of progressive experience in pharmaceutical, healthcare, biotechnology, or life sciences industry, with leadership experience in Commercial Operations or related functions.
- Must have strong knowledge of pharmaceutical commercial models, compliance, governance, and risk management.
- No visa sponsorship provided; role is hybrid with no travel required; relocation is domestic.
Ideal Candidate Profile
- Experienced leader with proven ability to manage large, multifunctional teams and influence across matrix organizations.
- Strong strategic planner with demonstrated success in commercial effectiveness, business transformation, and stakeholder management in pharmaceutical environment.
- Data-driven and operationally rigorous, with capability in digital tools, analytics, governance, and process improvement for commercial excellence.