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Job Description
Structured overview of role & requirementsAbout This Role
Lead and oversee daily workplace operations across multiple APAC sites ensuring compliance with SOPs, SLAs, and regulatory standards.
Own end-to-end responsibility for KPI/SLA performance management, system reporting accuracy, and operational problem-solving across the APAC region.
Drive regional coordination, vendor management, client engagement, and continuous improvement initiatives to maintain operational excellence and enhance workplace experience.
Minimum Requirements
Work Experience Required: Not explicitly mentioned in the JD.
Location Requirement: On-site in Bengaluru, Karnataka.
Must have expertise in KPI/SLA frameworks, system reporting, and multi-site facility management.
Ability to manage vendor contracts and coordinate cross-regional operational teams.
Ideal Candidate Profile
Demonstrates strong operational leadership with strategic foresight in multi-site facility management within APAC or similar multicultural regions.
Experienced in driving KPI/SLA compliance and managing complex system reporting and data integrity.
Capable of leading cross-team collaboration, client and vendor relationships, and implementing continuous improvement and workplace innovation.