Senior Business Process Analyst I

Analyze and optimize current business processes to improve productivity and operational excellence.

Partner with stakeholders to gather detailed business requirements and create process documentation and maps.

Lead training sessions to equip teams with knowledge and tools for effective process implementation.

Intermediate level experience in Application Management and Enterprise Software relevant to business operations.

Intermediate experience in ITIL process evaluation for continuous improvement.

Developing level skills in Business Requirement Analysis, Process Improvement, and Technical Documentation.

Work Experience Required: Not explicitly mentioned in the JD.

Experience working in IT operations environments with a focus on process analysis and improvement.

Ability to engage diverse stakeholders with clear communication and drive alignment on process changes.

Capable of working independently while also supporting and coaching team members in process adoption.