Operations Executive - TPI
DHL (company site, opens in a new tab)3–5 yrsTirupatiOn-siteDirect career pageEst. 3.5–6.5 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end eCommerce hub operations within an assigned Surface Hub, ensuring timely processing, consolidation, and dispatch of shipments.
- Coordinate with linehaul, network operations, last mile, service centres, and customer service teams to ensure network connectivity, shipment visibility, and timely exception resolution.
- Monitor operational performance against service level agreements, drive continuous improvement, and handle compliance and resource planning to maintain service reliability and operational efficiency.
Minimum Requirements
- Bachelor's degree in any discipline.
- 3–5 years of experience in courier, express logistics, transportation, eCommerce logistics, or hub operations.
- Experience managing hub operations, shipment processing, or mid-mile logistics in a high-volume environment.
- Working knowledge of logistics management systems, operational dashboards, and Microsoft Office applications.
Ideal Candidate Profile
- Experience coordinating with multiple internal stakeholders to meet network and service commitments in fast-paced, high-volume logistics environments.
- Strong operational focus on eCommerce product hub operations, surface network coordination, and shipment exception management.
- Proven ability in driving SLA adherence, operational excellence, and continuous improvement within courier or express logistics domain.