AI Implementation Manager (US Timezone)
Rocketlane (company site, opens in a new tab)5+ yrsChennaiOn-siteDirect career pageEst. 12–20 LPA
Posted on 25 Sept
Reach people at Rocketlane
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Rocketlane you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own and manage customer implementations, onboarding, and technical consulting at a SaaS company with a customer-facing focus.
- Develop and execute custom integrations between SaaS platforms and third-party tools using REST APIs.
- Drive customer loyalty by deeply understanding customer needs and delivering tailored solutions that balance user requirements with business goals.
Minimum Requirements
- 5+ years of experience in a customer-facing role at a SaaS company, preferably in implementations, onboarding, or technical consulting.
- Hands-on experience or exposure to REST APIs and custom SaaS integrations.
- Excellent written and verbal communication skills, with ability to explain technical concepts to technical and non-technical audiences.
- Work Experience Required: 5+ years; No mention of notice period or mandatory degrees.
Ideal Candidate Profile
- Analytical and organized individual with strong problem-solving skills and ability to learn new technologies quickly.
- Customer-first mindset with demonstrated empathy and commitment to building long-term customer loyalty.
- Experience with CRM, ERP, project management, or fintech platforms and background in computing, telecom, mobile or digital media is a plus.