Manager Tele Sales - Ecommerce
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Data-driven signals on your job's competitivenessRemote, metro location, generalist sales manager title, and known insurer brand amplify competition.
Core tele-sales and vendor-management skills are transferable, but term-insurance experience increases domain specificity.
Requires term-insurance domain knowledge, vendor management, and analytics skills though no explicit years specified.
Job Description
Structured overview of role & requirementsAbout This Role
Manage direct online channel sales (~₹304 Cr. business) through a call center vendor, overseeing day-to-day operations and strategy to scale digital sales.
Collaborate with cross-functional teams including Digital Marketing, IT, Operations, and Underwriting, and serve as single point of contact for outsourced call center vendor.
Analyze data and create dashboards to track performance and drive process improvements; present findings and strategies to management.
Minimum Requirements
Experience in Term Insurance industry required.
Work Experience Required: Not explicitly mentioned in the JD.
Ability to manage vendor operations and lead teams effectively.
Location: Gurugram, with work from home option explicitly mentioned.
Ideal Candidate Profile
Experienced in managing large-scale digital sales channels, particularly via call centers.
Strong cross-functional collaboration skills across marketing, IT, operations, and underwriting domains.
Data-driven decision maker capable of creating insightful dashboards and implementing process improvements under tight deadlines.