Technical Customer Success Manager (Mumbai)
Check Point Software Technologies Ltd.Match Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessMetro location, generalist CSM title, and broad skillset raise applicant density.
Strong product-specific Check Point expertise required, limiting cross-industry transferability.
Explicit 8–12 years and required Check Point product expertise make filters strict.
Job Description
Structured overview of role & requirementsAbout This Role
Own and manage recovery project plans as the single point of contact for remediation activities with strategic customers.
Coordinate and align resources across Check Point account teams to resolve support issues and plan major upgrades or deployments with minimal disruption.
Develop and execute joint success plans with customers to address security requirements and operational challenges, facilitating long-term stability through knowledge transfer.
Minimum Requirements
8–12 years of experience specifically with Check Point solutions, including security appliances, software gateways, cloud technologies, management platforms, Endpoint, and mobile solutions.
Strong project management expertise to drive complex initiatives end-to-end.
Excellent communication skills including capability to influence and summarize technical information for executive leadership.
Work Experience Required: 8–12 years with the domain and product experience as specified.
Ideal Candidate Profile
Experienced in security engineering, support, integration, or customer success roles related to Check Point solutions.
Customer-focused professional with demonstrated ability to manage multiple workstreams in a structured and detail-oriented manner.
Proven ability to communicate complex technical challenges clearly to both technical teams and customer executives.