Technical Customer Success Manager (Mumbai)
Check Point Software Technologies Ltd. (company site, opens in a new tab)8–12 yrsMumbaiHybridDirect career pageEst. 20–35 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and manage recovery project plans as the single point of contact for remediation activities with strategic customers.
- Coordinate and align resources across Check Point account teams to resolve support issues and plan major upgrades or deployments with minimal disruption.
- Develop and execute joint success plans with customers to address security requirements and operational challenges, facilitating long-term stability through knowledge transfer.
Minimum Requirements
- 8–12 years of experience specifically with Check Point solutions, including security appliances, software gateways, cloud technologies, management platforms, Endpoint, and mobile solutions.
- Strong project management expertise to drive complex initiatives end-to-end.
- Excellent communication skills including capability to influence and summarize technical information for executive leadership.
- Work Experience Required: 8–12 years with the domain and product experience as specified.
Ideal Candidate Profile
- Experienced in security engineering, support, integration, or customer success roles related to Check Point solutions.
- Customer-focused professional with demonstrated ability to manage multiple workstreams in a structured and detail-oriented manner.
- Proven ability to communicate complex technical challenges clearly to both technical teams and customer executives.