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Protocol Intelligence
Data-driven signals on your job's competitivenessModerate competition due to common entry-level NOC title and a recognizable global employer.
High, as network operations roles require domain-specific networking and NOC experience that is less transferable.
Low strictness as JD requests entry-level L1 experience without explicit years, certifications, or specialized tooling.
Job Description
Structured overview of role & requirementsAbout This Role
Support 24/7 global voice and data network operations, including maintaining, modifying, and troubleshooting network issues under close supervision.
Track network faults, manage communication and ticketing systems, interface with incident management teams to resolve issues within SLA timelines.
Assist with network capacity planning and basic optimization activities to reduce outages and improve performance, and contribute to project-level tasks aiming to enhance network operations and NOC efficiency.
Minimum Requirements
Entry-level individual contributor role requiring broad technical knowledge in network architecture, hardware, and software environments.
Work Experience Required: Not explicitly mentioned in the JD.
Must support global operations across multiple day shifts.
Hybrid work requirement: minimum 3 days per week onsite in local office or client site.
Ideal Candidate Profile
Able to work effectively under close supervision in a structured environment handling routine network operations tasks.
Comfortable participating in network capacity planning and basic optimization activities supporting global 24/7 network operations.
Experience or interest in working within global IT operations supporting voice and data networks, with focus on incident management and SLA adherence.