Network Operations Analyst
Mmc CareersGurugramHybridDirect career pageEst. 3–5.5 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Support 24/7 global voice and data network operations, including maintaining, modifying, and troubleshooting network issues under close supervision.
- Track network faults, manage communication and ticketing systems, interface with incident management teams to resolve issues within SLA timelines.
- Assist with network capacity planning and basic optimization activities to reduce outages and improve performance, and contribute to project-level tasks aiming to enhance network operations and NOC efficiency.
Minimum Requirements
- Entry-level individual contributor role requiring broad technical knowledge in network architecture, hardware, and software environments.
- Work Experience Required: Not explicitly mentioned in the JD.
- Must support global operations across multiple day shifts.
- Hybrid work requirement: minimum 3 days per week onsite in local office or client site.
Ideal Candidate Profile
- Able to work effectively under close supervision in a structured environment handling routine network operations tasks.
- Comfortable participating in network capacity planning and basic optimization activities supporting global 24/7 network operations.
- Experience or interest in working within global IT operations supporting voice and data networks, with focus on incident management and SLA adherence.