CDC Technical Lead
Nokia (company site, opens in a new tab)10+ yrsHybridDirect career pageEst. 25–45 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and oversee Care Delivery for Core Networks across all markets, ensuring SLA fulfilment and managing critical incident responses.
- Drive continuous improvement and automation initiatives to enhance serviceability, customer experience, and operational efficiency.
- Manage care financial metrics and budgets, providing executive updates and fostering talent development within the team.
Minimum Requirements
- Bachelor's or Master's degree in a related field.
- 10+ years of experience in care delivery within the Core Networks domain.
- Strong leadership skills with experience in driving financial results in core network projects.
- Deep knowledge of Core Domain technologies; familiarity with Nokia portfolio preferred.
Ideal Candidate Profile
- Experienced in leading cross-functional teams and collaborating with R&D, Product Lifecycle Management, and Market Services to deliver product care.
- Proven ability to manage budgets and financial targets in technical delivery environments.
- Demonstrates operational ownership in care delivery models and continuous improvement initiatives within Core Networks.