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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 employer and Bangalore location increase applicant density, but role specialization limits broad competition.
Requires ITSM and release management expertise, moderately transferable across industries with IT operations.
ITIL certification plus specific release, change, and supplier management experience create stringent shortlisting filters.
Job Description
Structured overview of role & requirementsAbout This Role
Coordinate release and deployment of application updates across enterprise value chains ensuring controlled change management without business impact.
Chair and facilitate service transition meetings such as operational readiness reviews and go/no-go meetings with project/program teams, suppliers, and internal stakeholders.
Drive continual service improvement in release and deployment processes, manage risks/issues, and ensure business and operational readiness for new or changed services before transition to steady state.
Minimum Requirements
ITIL Foundation certification minimum; ITIL Service Transition desirable.
Strong experience in Change, Release, and Service Asset & Configuration Management.
Experience in software project and release management; working knowledge of Service Introduction.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing complex release and deployment processes in large, distributed enterprise technology environments.
Skilled in stakeholder and supplier management with ability to influence and communicate across technical and non-technical teams.
Strong analytical and organizational ability to balance multiple priorities, collaborate with architects and developers, and drive issue resolution effectively.