Deputy General Manager - HR Shared Services & Employee Experience
Mahindra & Mahindra Ltd (company site, opens in a new tab)12+ yrsMumbaiOn-siteDirect career pageEst. 30–45 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end HR Shared Services operations ensuring SLA adherence and service quality.
- Drive HR digitization, automation, AI-enabled solutions, and continuous improvement to enhance employee experience and operational efficiency.
- Manage HR data governance, master data management, strategic HRSS programs, and stakeholder partnerships for seamless service delivery.
Minimum Requirements
- 12+ years of progressive HR experience with at least 5 years in HR Shared Services, HR Operations, HR Transformation, or Employee Services leadership roles.
- Experience with HRMS platforms such as SAP SuccessFactors, SAP HCM, Workday, Oracle HCM, or equivalent.
- Bachelor's Degree required; MBA/PGDM in Human Resources or equivalent preferred.
- Work Experience Required: 12+ years HR; minimum 5 years leadership in HR Shared Services or related domains.
Ideal Candidate Profile
- Experienced leader in HR Shared Services managing large teams and complex service delivery models.
- Skilled in driving HR digitization, AI adoption, data governance, and cross-functional program management.
- Comfortable working with multiple stakeholders including HRBPs, COEs, IT, Finance, and vendors in a matrix environment.