Engineer - Application Support N 4A
Genpact (company site, opens in a new tab)BengaluruRemoteDirect career pageEst. 5–11 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Monitor and maintain application performance and troubleshoot technical issues or system errors.
- Collaborate with developers to implement fixes and enhancements and participate in testing and deployment of new applications or updates.
- Provide training and support to end-users and ensure compliance with security and data protection policies.
Minimum Requirements
- Bachelor's or Master's degree in Computer Engineering, Computer Science, Information Technology, or Software Engineering.
- ITIL Foundation certification is mandatory.
- Proficient English language skills (C2 level).
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experience operating in Agile methodology and collaboration tool environments.
- Ability to document processes and procedures clearly for future reference and training purposes.
- Comfort with working in rotating shift schedules and a remote work environment aligned with India time zone.