Manager - Digital Transformation
Mahindra & Mahindra Ltd (company site, opens in a new tab)6–10 yrsMumbaiOn-siteDirect career pageEst. 18–28 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive end-to-end digital transformation of the pre-sales and sales value chain for EV Commercial Vehicles, including CRM (Salesforce), mobile apps, portals, and AI tools.
- Own product roadmap and delivery for digital tools improving sales/process efficiency, lead generation, and customer experience, with responsibility for UAT and launch adherence.
- Lead cross-functional initiatives for process re-engineering, automation, data analytics, and adoption of emerging technologies in collaboration with Sales, Marketing, IT, and business leadership.
Minimum Requirements
- 6 to 10 years of experience in digital transformation or sales-process digitization, preferably in automotive, EV, or allied manufacturing.
- Bachelor's degree in Engineering or related field mandatory; MBA/PGDM in IT or Systems preferred.
- Experience with Salesforce Sales Cloud/Service Cloud, CRM systems, and digital product lifecycle management.
- Not explicitly mentioned: notice period or strict location requirements; role based in Mumbai.
Ideal Candidate Profile
- Proven ability to translate business requirements into digital product roadmaps and lead end-to-end product development.
- Experienced in stakeholder engagement across business and technology teams, managing change and driving adoption of digital tools.
- Knowledgeable in emerging technologies (Generative AI, RPA), process automation, and compliance (DPDPA) within automotive or related sectors.