Business Operations Analyst, Payments Business
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong employer brand, metro location, and a generalist payments operations title drive high applicant competition.
Payments operations requires banking and reconciliation domain knowledge, limiting cross-industry transferability.
Explicit 1–2 years payments experience plus mandatory Excel and SQL skills increases shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Manage day-to-day payment-related business operations with internal and external stakeholders, including partner banks and networks.
Identify operational areas needing technological intervention and coordinate implementation of technical solutions.
Monitor transaction success rates, analyze data for product/process improvements, handle escalations, and support finance in reconciliations and integrations.
Minimum Requirements
1-2 years experience in operations or payment industry.
Proficient in advanced Excel; basic knowledge of SQL required.
Preferred qualifications: B.Tech or MBA.
Work Experience Required: 1-2 years in payments/operations domain.
Ideal Candidate Profile
Experienced in handling external stakeholder relationships in payments or banking sector.
Action-oriented with strong execution focus and ability to drive outcomes while collaborating.
Skilled communicator with negotiation ability and analytical mindset for data-driven decision making.