MS Technical Specialist ( Wireless)
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead identification and resolution of high-complexity network incidents and problems ensuring SLA compliance.
- Manage and maintain client network infrastructure including installation, configuration, testing, monitoring, and escalation processes.
- Drive operational improvements via knowledge creation, mentoring juniors, automation inputs, and potential project management within network technologies.
Minimum Requirements
- Proficiency in Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASR/ISR routers, Cisco ACS/ISE, Meraki switches and access points, and enterprise network protocols (BGP, OSPF, EIGRP).
- Advanced certifications in at least one or two mentioned network technologies.
- Bachelor's degree in IT/Computing or equivalent work experience.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing complex network infrastructure incidents and problem-solving in a highly technical environment.
- Skilled in providing technical mentorship and documentation to improve team capability and automation.
- Capable of operating in a hybrid work environment and across diverse cultural and social groups with effective communication skills.