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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand and Bangalore metro raise competition, but specialized networking skillset limits broader applicant pool.
Role requires specific networking and vendor skills, making cross-industry transfers moderately constrained.
Mandatory vendor-specific technologies and advanced certifications increase resume filtering and technical screening.
Job Description
Structured overview of role & requirementsAbout This Role
Lead identification and resolution of high-complexity network incidents and problems ensuring SLA compliance.
Manage and maintain client network infrastructure including installation, configuration, testing, monitoring, and escalation processes.
Drive operational improvements via knowledge creation, mentoring juniors, automation inputs, and potential project management within network technologies.
Minimum Requirements
Proficiency in Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASR/ISR routers, Cisco ACS/ISE, Meraki switches and access points, and enterprise network protocols (BGP, OSPF, EIGRP).
Advanced certifications in at least one or two mentioned network technologies.
Bachelor's degree in IT/Computing or equivalent work experience.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing complex network infrastructure incidents and problem-solving in a highly technical environment.
Skilled in providing technical mentorship and documentation to improve team capability and automation.
Capable of operating in a hybrid work environment and across diverse cultural and social groups with effective communication skills.