Sr Manager HR Shared Services
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro Bengaluru location, and broad HR operations skills increase competition.
Requires HR Shared Services and payroll domain experience, moderately limiting cross-industry transferability.
Explicit 12–15 years, 5+ years leadership, and payroll/HR Shared Services expertise enforce strict filters.
Job Description
Structured overview of role & requirementsAbout This Role
Lead HR Shared Services teams handling pay, timekeeping, scheduling, ensuring timely, accurate, and compliant service delivery.
Define and execute strategic and operational priorities to improve service quality, productivity, risk management, and team member experience.
Drive digital enablement, continuous improvement, and capability building to enhance operational efficiency and HR Shared Services delivery.
Minimum Requirements
Graduate in any discipline.
12-15 years of relevant experience in HR operations, payroll, shared services, service delivery, or related business operations.
5+ years of people leadership experience preferably in HR Shared Services, payroll, high-volume operations, or digital service environments.
Experience leading operational transformation, process improvement, digitization, or technology-enabled change.
Ideal Candidate Profile
Experienced leader able to balance strategic thinking with operational discipline in a high-volume, digital-first HR service setting.
Skilled in stakeholder management across functions and geographies with strong problem-solving and data-driven decision-making capabilities.
Able to lead through ambiguity, manage priorities effectively, and foster a high-performing, inclusive team culture.