L2 Application Support Engineer - Java and SQL
Citi (company site, opens in a new tab)4–9 yrsPune, ChennaiHybridDirect career pageEst. 12–22 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide technical and business support for Citi Applications users, resolving issues and coordinating with technology partners for long-term solutions.
- Participate in application release cycles including development, testing, deployment, and post-release checkouts, as well as disaster recovery testing.
- Own support project initiatives focused on application stability, efficiency, and effectiveness, and act as SME to senior stakeholders and team members.
Minimum Requirements
- 4-9 years of relevant work experience in application support or related field.
- Technical skills required include UNIX Shell scripting, Oracle/ORAAS and SQL databases, basic Java OOP concepts, deployment scripting/tools (uDeploy/Light Speed Enterprises), scheduler knowledge (Autosys preferred), and monitoring tools (ITRS/Splunk/AppDynamics/ELK/Grafana).
- Bachelor's degree or equivalent experience.
- Experience and knowledge of banking domain and software development best practices mandatory.
Ideal Candidate Profile
- Experienced in supporting and troubleshooting banking domain applications with hands-on technology skills across multiple tools and languages used in application support.
- Capable of operating with autonomy and making independent judgments while managing technical escalations and communicating with senior stakeholders.
- Familiar with DevOps tools (GitHub, TeamCity, Ansible, Docker/Kubernetes, uDeploy/Harness) and problem management/issue tracking tools, enhancing support and deployment workflows.