Cloud Technical Solutions Engineer, Networking (English)
Google (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted on 25 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and resolve large and important customer issues, providing level two support and improving diagnosis tools.
- Troubleshoot complex technical problems across networking, system administration, debugging, and scripting within Google Cloud Platform products.
- Advocate for customer needs by collaborating with product and engineering teams to enhance product quality and customer experience.
Minimum Requirements
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- Minimum 2 years’ experience troubleshooting technical issues and supporting customer needs.
- Proficiency in English for client communication is mandatory.
- Experience with programming/debugging using Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.
Ideal Candidate Profile
- Experienced in network infrastructure troubleshooting and advanced packet-level network issue diagnosis techniques.
- Familiarity with cloud technologies such as SQL databases, Google App Engine, cloud networking, or distributed computing.
- Possesses strong system/network administration skills especially on Linux/Unix and foundational knowledge of networking fundamentals and web technologies.