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Protocol Intelligence
Data-driven signals on your job's competitivenessMedium due to metro location, mid-level experience band, and moderate brand with niche platform skills.
High because skills are specific to marketplace platform operations, vendor onboarding, pricing and cloud distribution ecosystems.
Medium because of explicit 5–10 years and required platform/integration expertise, but no hard certifications.
Job Description
Structured overview of role & requirementsAbout This Role
Own and manage end-to-end platform operations including catalog management, pricing governance, and issue resolution ensuring >95% SLA adherence.
Lead API-driven integrations and automation between Marketplace and partner systems to reduce manual efforts and improve cycle times.
Drive vendor onboarding and marketplace expansion managing contracts, platform setup, and stakeholder alignment to enable efficient vendor activation and transactions.
Minimum Requirements
5-10 years experience in platform operations, integrations, or partner ecosystem roles.
Experience in cloud/SaaS/IT distribution business preferred but not mandatory.
Strong understanding of B2B marketplaces and cloud distribution platforms.
Experience with API integrations, ERP/PSA systems, and automation workflows.
Ideal Candidate Profile
Proven ability to manage and improve complex platform operations with measurable SLA performance.
Experienced in cross-functional stakeholder management across Sales, Product, Technology, Finance, and Legal teams.
Skillful in driving technical integration projects and automation to enhance partner experience and operational efficiency.