Learning Operations Senior Analyst
Accenture (company site, opens in a new tab)5–8 yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Oversee and manage administrative and operational aspects of learning and development initiatives, ensuring smooth coordination and optimal resource utilization.
- Provide day-to-day leadership to learning administration teams, acting as escalation point for operational issues and maintaining adherence to processes and SLAs.
- Manage learning solutions including registration, vendor management, LMS platforms, and reporting on learning metrics and operational performance.
Minimum Requirements
- 5 to 8 years experience in learning administration, learning operations, or scheduling roles.
- Bachelor's degree in any discipline (BA, BCom, BSc, BTech or equivalent).
- Experience supervising or mentoring team members.
- Flexible with respect to shift timings.
Ideal Candidate Profile
- Experience in global learning operations or shared services environments, preferably with exposure to LMS platforms.
- Background working with clients in the travel and aviation sector.
- Demonstrated ability to lead teams and manage operational escalations effectively in a learning administration context.