Learning Operations Senior Analyst
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist L&D role, and likely metro location increase candidate competition.
L&D operations skills are moderately transferable, with sector-specific (travel/aviation) preference reducing portability.
Explicit 5–8 years, supervisory experience, and LMS exposure create moderately strict shortlisting filters.
Job Description
Structured overview of role & requirementsAbout This Role
Oversee and manage administrative and operational aspects of learning and development initiatives, ensuring smooth coordination and optimal resource utilization.
Provide day-to-day leadership to learning administration teams, acting as escalation point for operational issues and maintaining adherence to processes and SLAs.
Manage learning solutions including registration, vendor management, LMS platforms, and reporting on learning metrics and operational performance.
Minimum Requirements
5 to 8 years experience in learning administration, learning operations, or scheduling roles.
Bachelor's degree in any discipline (BA, BCom, BSc, BTech or equivalent).
Experience supervising or mentoring team members.
Flexible with respect to shift timings.
Ideal Candidate Profile
Experience in global learning operations or shared services environments, preferably with exposure to LMS platforms.
Background working with clients in the travel and aviation sector.
Demonstrated ability to lead teams and manage operational escalations effectively in a learning administration context.