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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus metro location increase competition, but senior, specialized SRE leadership reduces applicant density.
Payments and regulated-environment SRE leadership increases domain specificity, reducing cross-industry fit.
Explicit 10+ years leadership and domain-specific SRE/AIOps requirements create stringent candidate filters.
Job Description
Structured overview of role & requirementsAbout This Role
Lead global EFT platform teams responsible for production operations, reliability engineering, automation, and AI-enabled operations for a critical payment platform.
Drive transformation from traditional production support to an engineering-led Site Reliability Engineering (SRE) operating model focused on platform availability, resiliency, automation, and operational risk reduction.
Partner with senior stakeholders across technology and business to improve platform reliability, reduce incidents, enhance operational efficiency, and deliver strategic priorities.
Minimum Requirements
10+ years of technology strategic leadership experience with significant responsibility in software, platform, infrastructure, reliability engineering, or production operations.
4+ years of management or leadership experience leading managers and large-scale global technology organizations.
Experience managing mission-critical production environments with high availability, resiliency, incident management, and operational governance.
Work Experience Required: 10+ years; specific technical skills including SRE, observability, automation, and operational transformation are required.
Ideal Candidate Profile
Executive-level leader experienced in transforming legacy production support to SRE and AI-enabled operations within large, globally distributed teams.
Strong strategic thinker who can align technology operations with business priorities to reduce operational risk and improve customer outcomes in payment or regulated environments.
Demonstrated ability to lead large-scale technology modernization and operational excellence initiatives involving observability, automation, AI ops, and platform lifecycle management.