Certification delivery program operational lead
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong employer brand and remote work increase applicants, but senior, niche certification expertise reduces competition.
Role requires domain-specific certification, psychometrics, and vendor experience, limiting cross-industry transferability.
Multiple mandatory seniority years plus niche certification, psychometrics, and vendor experience make shortlisting highly selective.
Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end certification program operations including course setup, registration, instructor coordination, attendance tracking, and reporting.
Coordinate large-scale, high-volume certification exam delivery at global events and ensure operational scalability for thousands of exams annually.
Maintain stakeholder relationships with learning partners, instructors, and vendors to support certification exam campaigns and training programs.
Minimum Requirements
8+ years experience in certification delivery program operations.
6+ years managing certification exam development or assessment programs.
First-level university degree required; advanced degree preferred or equivalent experience.
Experience managing complex global programs and cross-functional teams.
Ideal Candidate Profile
Deep expertise in certification exam design, competency modeling, and psychometric analysis.
Proven ability to manage large-scale global certification programs and vendor/test delivery platforms (e.g., Pearson VUE).
Strong project management skills with experience coordinating distributed virtual teams and balancing strategic design with operational execution.