Field Force Transformation Sales
Mahindra & Mahindra Ltd (company site, opens in a new tab)4+ yrsMumbaiOn-siteDirect career pageEst. 8–12 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own process adherence and customer satisfaction improvement through analysis of pre/post sales reports and audit results at dealership level.
- Plan and execute dealer manpower training and development programs, including creating training calendars and evaluating trainer effectiveness.
- Engage and retain dealer manpower by coaching on HR practices, conducting employee satisfaction surveys, and implementing action plans based on feedback.
Minimum Requirements
- Graduate degree required; MBA preferred (BE + MBA preferred).
- Minimum 4 years of experience in Training or Sales roles.
- Experience in the automotive industry preferred.
- Work Experience Required: More than 4 years in Training/Sales domain.
Ideal Candidate Profile
- Experience in dealership-level operations or automotive sales/training environment with focus on process adherence and manpower productivity.
- Capability to analyze complex sales and satisfaction data to identify improvement areas and implement corrective actions.
- Strong operational ownership in manpower development and employee engagement within dealer networks.