Manager Conversion Payroll
Empower (company site, opens in a new tab)7–10 yrsBengaluruOn-siteDirect career pageEst. 14–24 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and oversee Payroll service teams supporting payroll implementation and enrollment processes for new and existing clients.
- Manage team performance, provide coaching, conduct evaluations, and handle stakeholder communication to ensure high client satisfaction and issue resolution.
- Prepare and deliver regular management reports/dashboards; update and maintain departmental policies and procedures; lead project management and efficiency improvement initiatives.
Minimum Requirements
- 7 to 10 years of experience in asset management and US retirement (Defined Contribution) domain with people and stakeholder management experience.
- Bachelor’s Degree from a recognized university is mandatory.
- Strong knowledge of US retirement (Defined Contribution), client onboarding processes, and proficiency in Microsoft Office Suite.
- Certified project management knowledge or experience in leading and executing projects.
Ideal Candidate Profile
- Experienced manager capable of driving team development and stakeholder engagement in a specialized US retirement payroll environment.
- Detail-oriented with strong analytical skills, able to manage escalations and ensure high client satisfaction through effective communication.
- Skilled in project management, process improvement, and collaborating across global teams to deliver timely results.