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Protocol Intelligence
Data-driven signals on your job's competitivenessMetro-based mid-level manager with moderate brand and niche US-retirement payroll specialization yields medium competition.
Role requires specific US defined-contribution payroll and asset-management experience, limiting cross-industry transferability.
Explicit 7–10 years and mandatory US retirement payroll plus people management make shortlisting strict and selective.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and oversee Payroll service teams supporting payroll implementation and enrollment processes for new and existing clients.
Manage team performance, provide coaching, conduct evaluations, and handle stakeholder communication to ensure high client satisfaction and issue resolution.
Prepare and deliver regular management reports/dashboards; update and maintain departmental policies and procedures; lead project management and efficiency improvement initiatives.
Minimum Requirements
7 to 10 years of experience in asset management and US retirement (Defined Contribution) domain with people and stakeholder management experience.
Bachelor’s Degree from a recognized university is mandatory.
Strong knowledge of US retirement (Defined Contribution), client onboarding processes, and proficiency in Microsoft Office Suite.
Certified project management knowledge or experience in leading and executing projects.
Ideal Candidate Profile
Experienced manager capable of driving team development and stakeholder engagement in a specialized US retirement payroll environment.
Detail-oriented with strong analytical skills, able to manage escalations and ensure high client satisfaction through effective communication.
Skilled in project management, process improvement, and collaborating across global teams to deliver timely results.