Rail Solution Operations Engineer
Alstom (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own L2 operational monitoring and incident management for assigned wayside digital railway solutions, diagnosing and restoring service using runbooks.
- Monitor application health using Dynatrace, proactively responding to alerts and anomalies to ensure system availability.
- Participate in OS patching, change management via ServiceNow, runbook maintenance, new project onboarding, and 24x7 critical incident on-call rotation.
Minimum Requirements
- 8+ years of railway domain experience with knowledge of signalling, TCMS, PIS, CCTV systems.
- Hands-on experience with Linux, TCP/IP, Docker, and Database technologies.
- Experience managing incidents in live operational environments including logging, triaging, resolving, and escalations.
- Work Experience Required: 8+ years in railway systems domain.
Ideal Candidate Profile
- Operational engineer comfortable working independently on mid-level technical incident management with escalation to senior/L3 teams.
- Strong systems engineering thinking applied to live railway system operations and IT infrastructure support.
- Experienced in continuous improvement of operational processes and incident response using monitoring tools like Dynatrace.