Assistant / Deputy Manager – OFR Export Operations
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong Tier-1 brand, mid-level generalist operations role, and common logistics skillset increase applicant density.
Requires specific shipping and customs expertise, limiting cross-industry transferability.
Explicit 4–5 years and mandatory shipping/logistics experience create strict screening.
Job Description
Structured overview of role & requirementsAbout This Role
Manage and ensure cost-effective, compliant, and efficient execution of export ocean freight operations including cargo capacity, vessel scheduling, and documentation.
Oversee customer account independently following the 'one file, one operator' approach; handle customer complaints and prevent revenue leakages or claims.
Collaborate with carriers, suppliers, PCM team, Gateway Operations, and sales/customer service teams to optimize export freight service and implement sustainable environmental practices.
Minimum Requirements
4-5 years of shipping/logistics industry experience required for Assistant/Deputy Manager level; 2-3 years for Executive/Sr. Executive level relevant.
Bachelor's degree in any field is mandatory.
Proven experience in managing smooth export ocean freight operations processes.
Proficient in email communication and internal/external coordination.
Ideal Candidate Profile
Experienced in export ocean freight operations with practical knowledge of vessel scheduling, documentation, regulatory compliance (AMS, ACI, ISF, FMC).
Comfortable with independent customer account management and end-to-end export shipment handling.
Familiarity with CW1 tools for auto rating, costing, billing, and milestone tracking to drive operational efficiency.