Assistant / Deputy Manager – OFR Field Operations
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus mid-level generalist operations role attracts many qualified applicants.
Role requires shipping-specific customs and CFS expertise, moderately limiting cross-industry transferability.
Explicit 4–6 years logistics experience and domain knowledge required, but no technical certifications mandated.
Job Description
Structured overview of role & requirementsAbout This Role
Manage cost-effective and compliant import/export ocean freight operations at satellite locations, overseeing port operations, cargo capacity procurement, and documentation.
Coordinate physical handling activities at CFS ensuring adherence to regulations, quality standards, and internal procedures, including vendor management and process optimization.
Independently handle customer accounts following 'one file, one operator' approach and collaborate with sales and other stakeholders to enhance customer satisfaction and drive key initiatives.
Minimum Requirements
4-6 years of experience in shipping/logistics industry required for Assistant/Deputy Manager level.
Bachelor's degree in any field mandatory.
Proven experience managing smooth operations processes involving shipping/logistics.
Not explicitly mentioned: Notice period or strict location requirements.
Ideal Candidate Profile
Strong operational knowledge end-to-end of ocean freight processes including booking, customs, documentation and cargo handling.
Experience with vendor management, cost control, quality compliance, and implementation of operational tools like CW1.
Ability to work independently managing customer accounts with attention to detail, continuous improvement mindset, and stakeholder coordination skills.