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Job Description
Structured overview of role & requirementsAbout This Role
Drive global consistency, operational readiness, and continuous improvement across IAM Operational Services.
Coordinate onboarding and transitions of new IAM technologies into production ensuring alignment with ITIL practices.
Facilitate cross-team communication and governance to maintain standardized, scalable, and globally aligned IAM Operations processes.
Minimum Requirements
7–10 years of experience in IAM Operations, IT infrastructure, or service management in a large, complex enterprise environment.
Working knowledge of IAM technologies including Active Directory services, identity governance/provisioning tools, and federation protocols.
Familiarity with ITIL principles and service management certification (ITIL Foundation preferred).
Location requirement: Bengaluru only; Competitive salary mentioned; Work Experience Required: 7–10 years explicitly stated.
Ideal Candidate Profile
Experienced in managing global IAM Operations with ability to align cross-regional teams and maintain consistent service delivery.
Strong facilitation and communication skills to effectively coordinate among multiple technical and business stakeholders globally.
Skilled in process standardization, operational readiness frameworks, and continuous improvement initiatives within IAM environments.