Senior Analyst - Insurance Operations
Mmc Careers0.5–2 yrsMumbaiHybridDirect career pageEst. 4–7 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and ensure achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives related to insurance operations.
- Maintain compliance with regulatory requirements and company policies while handling insurance processes and documentation.
- Regularly update reports and communicate work status and issues to management to meet quality and production targets.
Minimum Requirements
- 6 months to 2 years of experience in insurance operations.
- Proficiency in Microsoft Excel and experience in document validation/review; experience with Agency Management System is desired.
- Excellent communication skills to manage stakeholders and clients effectively.
- Hybrid work location requirement in Mumbai with minimum 3 days office attendance; shifts between 2:30 PM to 11:30 PM or 6:30 PM to 3:30 AM.
Ideal Candidate Profile
- Experience or knowledge in insurance industry processes and regulatory frameworks, ideally with insurance certifications (e.g., from The Institutes, USA) or postgraduate courses.
- Able to handle complex and diverse insurance operations with attention to detail and adherence to compliance.
- Comfortable working in late shifts and hybrid work environment with clear communication to team and managers.