Operations Team Leader
FedEx CorporationMatch Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong FedEx brand plus generic operations title increases applicant competition in hiring pool.
Logistics-specific on-road and dangerous-goods experience reduces cross-industry transferability moderately.
Explicit 7-8 years and 3-4 years managerial experience create stringent shortlisting filters.
Job Description
Structured overview of role & requirementsAbout This Role
Provide daily coordination and support to operational and clerical teams ensuring workflow and task completion.
Manage on-road operations including handling, dispatch, pickup, and delivery to ensure timely service.
Oversee service assurance, customer service activities, contract sourcing/negotiations, and compliance with safety and quality standards.
Minimum Requirements
Minimum graduate degree required.
7-8 years of industry experience with 3-4 years in team management.
Advanced skills in MS Office (Excel, Word, PowerPoint).
Location: Bilaspur, India; Regular worker type with 48 scheduled weekly hours.
Ideal Candidate Profile
Experienced in managing multi-department operational workflows with a focus on efficiency and service quality.
Skilled in contract management and regulatory compliance, especially for handling dangerous goods.
Demonstrates leadership capabilities with accountability, problem-solving, time management, and strong communication skills.