Senior Associate, Commercial Operations (AI Enablement & Automation)
Kroll, LLC (company site, opens in a new tab)3–4 yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Design, build, test, and deploy AI solutions to support go-to-market (GTM) and business teams using enterprise AI platforms.
- Develop proof-of-concepts, create AI workflows and prompt libraries, and drive adoption of AI use cases across platforms like ChatGPT, Salesforce Agentforce, and Microsoft Copilot.
- Collaborate with business stakeholders and internal teams to troubleshoot, optimize AI solutions, and ensure compliant deployment within a hybrid work model (2pm-11pm shift).
Minimum Requirements
- 3–4 years' experience in technology, operations, business systems, AI, automation, or related fields.
- Practical experience with generative AI platforms and designing prompts or automation workflows.
- Exposure to low-code/no-code automation platforms (e.g., Power Automate, Make, Zapier) is advantageous but not mandatory.
- Work Location: Mumbai, Hybrid working model with 2pm - 11pm shift.
Ideal Candidate Profile
- Experienced in translating business requirements into AI-technical solutions within GTM or commercial operations contexts.
- Comfortable working directly with global and cross-functional commercial teams and stakeholders.
- Able to independently develop AI-enabled proofs-of-concept and drive implementation and adoption in a B2B, professional services environment.