Software Tech Support Engineer
Applied MaterialsMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro Bangalore, and broad DevOps/backend skillset increase competition.
Strong platform and semiconductor production-support context moderately favors candidates with similar industry experience.
Explicit 8–14 years plus required Kubernetes/Linux and production support narrows eligible candidate pool.
Job Description
Structured overview of role & requirementsAbout This Role
Provide advanced Tier 3 software platform support focusing on backend and DevOps areas to ensure high system reliability and performance globally.
Troubleshoot and resolve complex, multi-layered software and infrastructure issues, analyzing root causes and driving preventive actions.
Support containerized applications in Linux/Kubernetes environments, contribute to CI/CD processes, and aid new product introduction readiness and training.
Minimum Requirements
8 to 14 years of experience in software support, backend systems, or DevOps.
Practical troubleshooting experience with agentic AI systems and strong skills in Linux environment troubleshooting.
Experience with cloud native production environments using containerization (Docker) and Kubernetes.
Work Location: Bangalore, India; Travel up to 25% required.
Ideal Candidate Profile
Strong expertise in debugging complex backend systems and cross-functional collaboration with R&D, hardware, and DevOps teams.
Experience supporting global, production-critical environments with a background in software development, testing, or system integration.
Familiarity with CI/CD pipelines, monitoring tools (such as Prometheus, Grafana, ELK), and scripting languages like Python, PowerShell, or Bash.