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Protocol Intelligence
Data-driven signals on your job's competitivenessNiche RCM/AR role in a metro location with moderate employer brand, yielding moderate competition.
High—role requires healthcare revenue-cycle and payer-denial expertise not easily transferable across industries.
Moderate filters due to required RCM/AR skills, productivity targets and denial-handling, but no explicit years requirement.
Job Description
Structured overview of role & requirementsAbout This Role
Manage accounts receivable (AR) by handling unpaid claims, aging reports, denials, and reconciliation of claims including held/unbilled vouchers and patient balances.
Provide responsive customer service by answering client, patient, and carrier calls and resolving inquiries promptly to maintain client AR health.
Achieve monthly productivity goals of 1,400 accounts worked and support new hires in learning as needed.
Minimum Requirements
Work Location: Pune (Work from office) with shift timing 7:30 PM to 4:30 AM.
Strong customer service skills explicitly required for client satisfaction and AR management.
Experience with managing payer denials, clearinghouse and PM rejections, and claims processing required.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in handling complex payer denials and secondary claims processing in a healthcare revenue cycle management (RCM) environment.
Capable of managing high volume accounts efficiently to meet set productivity targets.
Familiar with client office management/administrator tools, SharePoint, and claims reconciliation processes.