Senior Operations Staff (BNN)
DHL (company site, opens in a new tab)3–6 yrsWest BengalOn-siteDirect career pageEst. 2.5–4 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Execute daily shipment processing activities including receiving, sorting, scanning, bagging, tagging, and loading/unloading shipments while ensuring accuracy and safety.
- Support Shift In-charges by assisting in workload allocation, coaching new employees, and handling operational exceptions to maintain workflow and service quality.
- Ensure compliance with standard operating procedures, maintain operational discipline, and contribute to continuous process improvement initiatives.
Minimum Requirements
- Minimum 10th Standard Pass qualification.
- 3–6 years of relevant experience in logistics, express distribution, warehousing, courier operations, or supply chain operations.
- Physically fit for standing, walking, manual handling of shipments, and willing to work rotational shifts including weekends and public holidays.
- Basic English reading and communication skills; basic computer and handheld scanner/mobile application proficiency.
Ideal Candidate Profile
- Experienced in shipment processing and warehouse operations with exposure to handheld scanners and warehouse management systems.
- Able to maintain high operational discipline, accuracy, and productivity in fast-paced logistics environments.
- Capable of supporting team coordination, coaching junior staff, and driving operational compliance with SOPs.