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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong employer brand, metro Bengaluru location, and common account-leadership title increase candidate competition.
Requires deep facilities-management and mission-critical operations expertise, limiting cross-industry transferability.
Mandatory 10+ years FM experience, proven account leadership and industry-specific operational requirements make shortlisting stringent.
Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end strategic leadership and operational delivery across multiple facilities management service lines, sites, and geographies for the client.
Serve as primary client interface managing relationships, satisfaction (targeting high NPS), contract governance, risk management, and business continuity.
Drive financial performance, continuous improvement, sustainability, compliance, and leadership of diverse multi-location teams within 24/7 critical operational environments.
Minimum Requirements
Minimum 10 years of Facilities Management experience with at least 3 years in multi-service line Account Leadership roles.
Bachelor’s Degree or Diploma in Mechanical, Electrical, Building, Facilities Management or related field; Mechanical bias preferred.
Experience managing large-scale 24/7 operations in sectors like manufacturing, R&D, semiconductor, or mission-critical environments preferred.
Role requires on-site work in Bengaluru, Karnataka; Scheduled weekly hours: 48.
Ideal Candidate Profile
Proven ability to manage complex, multi-site integrated facilities portfolios with strong client relationship management and commercial acumen.
Experienced in leading cross-functional teams in high-pressure, mission-critical environments ensuring operational excellence and compliance.
Demonstrates authentic leadership style with expertise in financial management, risk mitigation, sustainability initiatives, and continuous service improvement.