Key Account Manager - Team Lead - EDC(Retail) - Shimla
Paytm Payments Services Limited (Paytm Payments) (company site, opens in a new tab)ShimlaOn-siteDirect career pageEst. 6–12 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive sales growth of Paytm's devices by targeting and onboarding quality merchants in specified micro markets.
- Manage merchant onboarding processes to minimize risks such as fraud and chargebacks, ensuring compliance with risk guidelines.
- Collaborate with internal Business & Technology teams to identify and resolve bottlenecks, especially related to technology issues impacting merchant experience.
Minimum Requirements
- Bachelor’s degree or higher education qualification.
- Experience required in B2B field sales including cold calling, pre-sales, and lead generation.
- Strong communication, sales, and negotiation skills mandatory.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Proven capability in sales with focus on merchant acquisition and relationship management in retail or similar environments.
- Comfortable with fieldwork requiring physical movement across micro markets to engage clients directly.
- Ability to work cross-functionally with technology and business teams to improve user experience and operational efficiency.