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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level, metro-based sales support role with popular title and moderate employer brand increases applicant competition.
Low - sales support and Salesforce/CPQ skills are highly transferable across industries.
Medium - requires Salesforce/CPQ and Excel skills though no explicit years requirement.
Job Description
Structured overview of role & requirementsAbout This Role
Manage and process incoming sales operations requests within Salesforce and CPQ systems, ensuring accuracy and compliance in quote configuration and contract administration.
Collaborate cross-functionally with internal teams such as Contracts, Billing, Renewals, Customer Success, and Finance to resolve sales-related issues and support order management processes.
Identify and implement process improvements to enhance operational efficiency and maintain accurate sales support documentation and reporting.
Minimum Requirements
Experience with Salesforce (SFDC) and Configure Price Quote (CPQ) tools required (implied by role responsibilities).
Strong proficiency in Microsoft Excel and PowerPoint.
Work Experience Required: Not explicitly mentioned in the JD.
Not explicitly mentioned in the JD for mandatory degree or notice period.
Ideal Candidate Profile
Operates effectively in fast-paced environments, managing multiple priorities with a high level of accuracy and professionalism.
Experienced in cross-functional collaboration involving sales, finance, and operations teams to resolve complex workflow issues.
Detail-oriented with strong analytical, problem-solving, and decision-making skills to support sales operations and process improvements.