Team Lead, Sales Support
Blackbaud (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and develop a team of Sales Support Analysts focused on operational and transactional support within Sales Enablement.
- Serve as escalation point and subject matter expert for complex sales processes including quote configuration, contract administration, and order management.
- Partner cross-functionally to drive operational excellence, improve processes, and support strategic initiatives enhancing organizational efficiency.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD
- Strong proficiency in Salesforce (or comparable CRM) and Microsoft Excel and PowerPoint is mandatory.
- Experience managing or leading a team in sales operations or support functions is implied but not explicitly stated.
- No explicit education or location requirements mentioned.
Ideal Candidate Profile
- Experienced leader capable of coaching and developing teams while managing performance metrics in fast-paced environments.
- Skilled in handling complex sales operations issues including pricing, quoting, contract amendments, and escalations with attention to detail and accuracy.
- Proven ability to collaborate cross-functionally between Sales, Renewals, Contracts, Billing, and IT to improve workflows and processes.