Executive - Operations
The Phoenix Mills Limited (company site, opens in a new tab)2–4 yrsIndoreOn-siteDirect career pageEst. 3–5 LPA
Posted on 24 Sept
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Job description
Structured overview of role & requirements
About This Role
- Oversee day-to-day operations of a food court ensuring service quality, safety, hygiene, and seating optimization.
- Manage all front-of-house and back-of-house activities including staff deployment and equipment functionality.
- Monitor compliance of food court stores with safety procedures, health standards, and resolve retailer/customer issues promptly.
Minimum Requirements
- Graduate degree required; hotel management degree preferred.
- 2 to 4 years experience in retail operations, specifically in food court or F&B environments.
- Comprehensive knowledge of food court operations including kitchen and front-office management.
- Work Experience Required: 2 - 4 years in retail operations.
Ideal Candidate Profile
- Experienced in managing multi-unit food or retail operations with a focus on safety and service standards.
- Skilled in frontline staff management and coordination with multiple stakeholders including external agencies.
- Able to maintain operational efficiency and customer satisfaction through proactive issue resolution and process adherence.